Modern IT leaders are under pressure from every direction — accelerating AI adoption, modernizing legacy environments, improving employee experiences, and delivering measurable business value, all while managing rising operational complexity with limited resources. Yet many organizations remain constrained by fragmented systems, disconnected workflows, and reactive support models that make transformation harder, not easier.
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On June 25th Freshworks & CIOMeet invite an exclusive group of Boston area CIOs and senior IT leaders to an evening at Topgolf for a candid conversation on how forward-thinking organizations are simplifying enterprise operations and redefining service management for the AI era.
 
As AI reshapes how employees interact with IT and how services are delivered across the enterprise, leaders are being challenged to rethink whether their current platforms are enabling agility or quietly creating friction behind the scenes. Together, we’ll explore how modern enterprises are consolidating ITSM, ITAM, ITOM, and Enterprise Service Management into unified, AI-powered ecosystems that improve visibility, automate workflows, and create more proactive IT operations.
 
Through peer discussion and real-world examples, we will examine how organizations are reducing operational drag, accelerating response times, improving service experiences, and extending intelligent workflows beyond IT into HR, Finance, Facilities, and other critical business functions.
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These are not just conversations in your business meetings, but an authentic dialogue among Boston CIO community navigating similar transformation challenges. Join us!